Return Policy
30-Day Money-Back Guarantee
At First Texas Products, we prioritize your satisfaction and stand behind the quality of our products. We offer a 30-day money-back guarantee on all purchases. To qualify for a refund, please follow these guidelines:
1. Contact Us Within 30 Days: You must contact our customer support team at info@frsttx.com or call us at 1-800-413-4131 within 30 days from the date the product was delivered to initiate the return process.
2. Original Condition: The product must be in its original, unused, and undamaged condition. Please ensure that all accessories, manuals, and packaging are included.
3. Return Shipping (for Customers Outside the US): For customers outside the United States, return shipping costs are the responsibility of the customer.
Please note that for customers within the United States, we provide complimentary return shipping, so you won't incur any return shipping charges.
Once we receive your returned item and verify its eligibility for a refund, we will process your refund within 3 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
Your trust in First Texas Products is important to us, and we are dedicated to providing you with high-quality products and excellent customer service. If you have any questions or need assistance with your return, please don't hesitate to contact our customer support team.
Thank you for choosing First Texas Products. Your satisfaction is our priority, and we look forward to serving you again in the future.
At First Texas Products, we prioritize your satisfaction and stand behind the quality of our products. We offer a 30-day money-back guarantee on all purchases. To qualify for a refund, please follow these guidelines:
1. Contact Us Within 30 Days: You must contact our customer support team at info@frsttx.com or call us at 1-800-413-4131 within 30 days from the date the product was delivered to initiate the return process.
2. Original Condition: The product must be in its original, unused, and undamaged condition. Please ensure that all accessories, manuals, and packaging are included.
3. Return Shipping (for Customers Outside the US): For customers outside the United States, return shipping costs are the responsibility of the customer.
Please note that for customers within the United States, we provide complimentary return shipping, so you won't incur any return shipping charges.
Once we receive your returned item and verify its eligibility for a refund, we will process your refund within 3 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
Your trust in First Texas Products is important to us, and we are dedicated to providing you with high-quality products and excellent customer service. If you have any questions or need assistance with your return, please don't hesitate to contact our customer support team.
Thank you for choosing First Texas Products. Your satisfaction is our priority, and we look forward to serving you again in the future.